Store Policy
Privacy Policy:
At Idyllic Earth Collective, we are committed to protecting your privacy and ensuring the security of your personal information. We collect certain information when you visit our website, including your name, email address, shipping address, and payment details, which we use to process your orders and provide you with the best possible shopping experience. We do not share your information with third parties except as necessary to fulfill your orders or comply with legal requirements. By using our website, you consent to the collection and use of your information as described in this policy.
Shipping Policy:
We strive to process and ship all orders within 2-5 business days of receiving payment. Orders are shipped and typically arrive within 2-4 weeks of shipment, depending on your location. Shipping costs are at a standard rate for all orders and is subject to change at any time. If you have any questions or concerns about your order, please contact us at info@idyllicearth.com
Refund Policy:
We want you to be completely satisfied with your purchase from Idyllic Earth Collective. If for any reason you are not satisfied, we accept returns within 5 days of delivery for a full refund or exchange. To be eligible for a return, items must be unworn, unwashed, and in their original condition with tags attached. To initiate a return, please contact us at info@idyllicearth.com with your order number and reason for return. Once your return is received and inspected, we will process your refund within 7-10 business days to the original method of payment. Please note that shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the return is due to a manufacturing defect or error on our part. If you have any questions or concerns about our refund policy, please don't hesitate to contact us.